Child safety standards

Overview

We take the safety of children seriously. Chat is intended for adults and is not directed at children. Regardless, we maintain clear, published standards against CSAE, provide ways for users to raise concerns, and take appropriate action when we become aware of CSAM or conduct that violates these standards or applicable law.

Our standards on CSAE

We prohibit the use of Chat for any activity that involves child sexual abuse or exploitation. This includes, without limitation:

• Sexual exploitation or abuse of minors, including grooming, sextortion, or trafficking of a child for sex
• Sharing, soliciting, storing, or distributing CSAM
• Any content or behaviour that sexualises, endangers, or exploits children
• Using the service to facilitate contact with a minor for abusive purposes

We enforce these rules through our policies (including Community Guidelines and Terms of Service), moderation, user reporting, and cooperation with law enforcement where required. Violations may result in content removal, account termination, and referral to authorities.

Definitions (CSAE and CSAM)

CSAE (child sexual abuse and exploitation) means content or behaviour that sexually exploits, abuses, or endangers children — for example grooming, sextortion, trafficking of a child for sex, or other sexual exploitation of a child.

CSAM (child sexual abuse material) means visual depictions (including photos, videos, and computer-generated imagery) of a minor engaged in sexually explicit conduct. CSAM is illegal. We do not allow CSAM on Chat and act when we obtain actual knowledge of it, in line with these standards and applicable law.

Reporting and in-app feedback

Users must be able to raise concerns without leaving the app for routine reports (as required by Google Play for the in-app mechanism). Within Chat, use the in-app reporting and safety tools (for example, report user / report content flows) to flag behaviour or content that may violate these standards.

You may also email us at chat@phcreations.com with the subject line Child safety report — Chat. Include as much detail as you can safely provide (e.g. usernames, timestamps, screenshots where appropriate) so we can investigate.

Addressing CSAM

When we obtain actual knowledge of CSAM on our service, we take appropriate action in accordance with these published standards and applicable law — including removing the material, restricting or terminating accounts involved, preserving information where legally required, and reporting to competent authorities where required.

We do not prescribe a single technical method for detection; we act consistently with our stated policies, our procedures, and the law.

Legal compliance

We comply with applicable child-safety and reporting obligations in the jurisdictions where we operate. For legal interpretation of specific regulations, consult qualified counsel; this page is a plain-language summary of our standards, not legal advice.

Child safety point of contact

For questions about PH CREATION SOFTWARE’s child-safety practices, CSAM prevention, or compliance with Google Play’s Child Safety Standards as they relate to Chat, contact:

Email: chat@phcreations.com
Use a clear subject line (e.g. Child safety — Chat (PH CREATION SOFTWARE)) so we can route your message promptly.

A designated representative of PH CREATION SOFTWARE is available to respond regarding our organisation’s approach to CSAE, CSAM, and related compliance.